Kevin L Campbell                                         

                                                                                                                                 13219 Eldorado Greensfield, Bowie, MD 20715

Tel: (240) 988-8682

Kcamp924@yahoo.com

I am a skilled professional with 20 + years’ experience as a Network Administrator /Computer Specialist. Self-motivated that constantly exercises a high degree of judgment, initiative, and troubleshooting techniques. My knowledge and skills in the Internetworking environment with a growing company to optimize different networks would be a great asset to my employee.

 

♦  Knowledge Cisco Routers/Switches	♦  Remedy Ticketing System
♦ Strong knowledge of Network  Infrastructure ¨       Knowledge of VLAN, Spanning-tree, trunking, RSTP, HSRP,802.11a/b/g/n	♦  Knowledge of Windows/AD and other Microsoft technologies ¨       Excellent Customer  service skills , troubleshoot capabilities, professional and reliable
♦  Knowledge of IPV4/IPV6	¨       Strong knowledge  of directories, files  permissions in Windows 7
♦  Experience in Design /Implementing LAN & WAN  Networks	♦  Proficient in Logistics  Operations with Computer and              Network equipment
♦  Troubleshooting Tier2/Tier 3 ♦  Knowledge of MPLS/VPN tunneling ♦  Knowledge Routing Protocols ♦  Knowledge of Security Information Technology ¨       Excellent organizational and communication skills	♦  Detail-Oriented on accurate and timely completion of tasks ♦  Encryption Devices ♦  Effective Communication skills and excellent organizational with Customer Service ♦  Lenovo/Dell Computer Deployment XP/Vista/ to Windows 7

 

Logistics Team/ Lead Technician       “World Bank”                 Washington DC,  October 2012 - Present

 

·         Perform barcode scanning in excel database in receiving over 45,000 computers and laptops from Warehouse and shipping equipment and accessories for headquarters and country offices.

·         Assisted in imaging desktops and laptops after shipment from the warehouse and enabling Bit locker on majority for the  country offices for ED7 

·         Trained/mentored technicians on the new hardware for the end users in replacing older workstations while in the field regarding deployment for ED 7 while preparing laptops for VPN  using extended 360 and remote access to client’s new desktop.       

·         Achieved in replacing over 21,000 computers to the new IBM Lenovo desktops and laptops while migrating user’s existing data including lotus notes profiles/archives which consist of installing standard/license applications.

·         Support a large enterprise desktop deployment ED5.7 with the older computers imaging approx. 10,000 workstations from Windows Vista to Windows 7,

·         Ran post-scripts on the users workstations prior to backup users data to the external hard drives and taking inventory of the computers  in all facets of the deployment life cycle to include receiving, imaging, deployment, training, and disposal.

 

Network Specialist--Temp       “District of Columbia Public Schools ”       Washington DC,  September 2012- October 2012

 

¨       Responsible for setting up the computers and ensuring connectivity to the network was available.

¨       Responsible for verification of the Public School’s LAN network on the unclassified network equipment

¨       Provided support in migration by upgrading the network devices with L2/L3 switches/routers

¨       Inventory the serial # and barcodes of each workstation and laptops.

¨       Provided software upgrades to internet explorer and LANDesk management             

 

Network Administrator        “Department  of Defense Intelligence Agency ”       Washington DC,  June  2012- September  2012

 

 

 

·         Responsible for monitoring and maintaining the Dept. of DIA’s WAN over MPLS network  and LAN in the NOC on the  unclassified and classified network equipment’s WAN MPLS network implementation & LAN in the Network Operation Center on the unclassified and classified network equipment.

·         Strong hands-on testing equipment with L2/L3 switches/routers.

 

·         Provided  level 2 and & 3 troubleshooting using networks tools such as HP Open view, Cisco works  to support the VTCs  for their Tandberg systems

·         Provided assistance in updating the latest IOS on Cisco platform equipment devices and implementing upgrades with NAC agents regarding port security on the classified networks of the DIA’s LAN Network Operation Center

 

Network  Control Specialist       “Department  of National Renaissance Office ”      Chantilly VA  March 2012 - June  2012

 

·         Provided support for Network Center  tier 2  internal and/or external networks for NRO

·         Field experience working in telecom facilities performing rack and stack, configuration and troubleshooting

·         Troubleshoot network, tuning, performance issues and creating tickets to resolve network issues

·         Recommend upgrades, patches, security and equipment.

·         Provide technical support and guidance to customer

 

IT Logistics Technician      “General Dynamics Information Technology  ”     Herndon  VA   January 2012- March 2012

 

·         Assisted with inventory management

·         assist in the management planning of office space allocation including of definition of future needs ,planning office space availability and on time preparation

·         coordination of  office space upon arrival of new staff including all logistic needs

·         Received, account and insert all returned shipments and deliveries.

·          

Network Adminsitrator/ Technician        “Department  of Federal Bureau Investigation”   Washington DC  August  2009  - Janurary 2012

·         Worked in the Enterprise Operation Center 24X7 resolving escalation tickets on tier 2 & 3 issues including network outages.

·         Responsible for monitoring such HP Openview, Cisco Works, Solar winds,  What’s up Gold and NetQos and maintaining the Dept. of the FBI’s  WAN over MPLS network  and LAN in the EOC  on the  unclassified and classified network equipment.

·         Provided  level 2 and & 3 troubleshooting using networks tools such as HP Open view, Cisco works and GEMS server to push static routes to the taclanes.

·         Upgraded the latest IOS over 1000 Cisco devices that included switches and routers implemented upgrades with NAC agents for port security.               

·         Provided hands on installation of Cisco Catalyst/ Nexus 7K, 5K 2K platform equipment and taclane encryptors. associated connections while integrating new unclassified and classified network of the FBI’s new MPLS WAN and LAN

·         Participated in design discussions; project manage & collaboratively to work with the team to recreate, verify and fix bugs for the FBI  Headquarters domain.

·         Completed the installation of network encryption, routing, switching, and associated equipment

·         Testing was performed  in support of MPLS network implementation  to ensure proper operational capabilities

·         Installed and configure the  equipment that was rack mounted prior to the arrival of the deployment team

 

Network Specialist/ Engineer          “Department  of the Agriculture ”    Washington DC  December  1992   - March   2012

 

·         Assisted in designing and implementing the OCIO/ FAS LAN network into a hierarchy Enterprise infrastructure from the Core design installing Cisco ASA firewalls, Symantec Anti-virus,  Blue Coat Proxy,  Cisco VPN concentrators to secure the HQNET domain in the Computer Center while building distribution to the access areas of the wiring closets.

·         Replaced  the end of life  Cisco products to configure redundancy between the core to the access switches.

·         Provided assistance in updating the latest IOS on over 500 Cisco Catalyst platform equipment and   implementing upgrades with NAC agents that is replacing port security on the classified networks of the USDA LAN Network Operation Center.

·         Assist the Server group while installing the new 2007 Exchange servers in the  server racks providing network connectivity while joining to the FAS domain.  The existing Lotus Notes servers were remove and taken down from the FAS Washington domestic and over Overseas locations.

·         Perform level two, level three troubleshooting support in a network environment to isolate connectivity issues with workstations, servers & printers that involves network performance issues.

·         Perform integration & system testing; bug tracking and report generation for software features & enhancements including VLAN/Spanning tree protocol/Link Aggregation Control Protocol.

·         Provided support in several overseas migration by upgrading the Cisco network devices with L2/L3 switches/routers at Hub sites for the Latin Counties of Argentina, Buenos Aires and Lima, Peru and Mexico City, Federal District.

·         Replaced and configured in of life Cisco 2812/ 2900 devices with the 2820/3550 devices and consolidated  older dell computer equipment in one secure area for two new embassies in Panama City Panama and Beijing, China. 

·         Other duties included day-to-day activities in the LAN support that involves; diagnoses and resolution, logging of trouble tickets and project assignments, inventory hardware, software and other devices comprise of the FAS LAN.

·         Provided quotes on purchase orders to buy materials and tools for the Government to complete task and projects.  

 

 

University of Maryland University College                     Largo MD

¨       Enrolled BS Degree in Cyber Security     GPA 3.0  Graduate Spring 2016

 

Computer Learning Center Technical School        Springfield, VA, Class of 1988

¨       Diploma - Computer Electronic Technology

 

Ballou Senior High School                                                Washington DC, Class of 1987

¨       Obtained High School Diploma

 

 

¨       Currently training for A+ Certification (Pending April 15, 2014)

¨       Currently training for Network + Certification  (Pending April 30, 2014)

¨       Recertifying CCNA to obtain CCNP certification (Pending)

¨       Received Certificate General Dynamics IT facility for Certified Network Associate (CCNA), 2010, Chantilly, VA

¨       Received Certificate  HP Network Node Manager UNIX I Ver 6.0, Hewlett Packard, 2000 Gaithersburg, MD

¨       Received Certificate Introduction to UNIX Operating System V, USDA Graduate School, 1999

¨       Received Certificate Fundamental for VOIP Global Knowledge Ballston Arlington VA 2006

¨        

 

¨       Public Trust Clearance

¨       Obtained TS/SCI clearance (inactive since Sept 2012) 

¨       Certification for CompTIA Security+ SY0-301, Pearson, Greenbelt, MD, 2012

¨       Certification for CCNA Certified Network Associate, 2000, Prometric Wash, DC